Privacy policy

Article 1. The importance of personal data protection

Sotragal Mont Blanc SAS – SMB (established at 20 Rue de Bourgogne – 69800 Saint Priest and registered under number 383 892 338 in the Lyon Trade Register) is concerned about respecting your privacy. This document is therefore intended to inform you of our practices regarding the collection, use and sharing of personal data (the Data).

If you have any questions about our policy, you can also contact us at the postal address indicated above or at the following email address: dpo@dehon.com.

Article 2. The Data processed

As part of our activities and depending on the nature of the services we may provide to you, we may process the following Data about you: first and last name; the position held in the company; the name of the company; your email address; the business telephone number; business address; the city; the postal code; country and in general, any information that you voluntarily give us.

Article 3. The purpose of processing this data

We process your data for the following purposes:

To analyze and continuously improve our services and offers;

To carry out operations relating to the management of our customers and orders;

To communicate with you in order to offer you information about our products and services;

To assess the satisfaction of users of our website or services;

Develop trade statistics;

Manage and protect our operations and sites

Manage and administer our business;

Manage and maintain our databases

Respect and assess compliance with regulations.

In addition to cases where your consent has been collected, it is necessary to process your data for the various purposes mentioned above:

to ensure the performance of a contract,

to comply with a legal obligation,

for the purposes of legitimate business interests (including developing new services and offerings, improving customer service, communicating with our customers and partners, securing our goods and people, etc.).

Article 4. Your rights

At your request, we provide you with a copy of all your data as well as all legally required information.

If your data collection is based on your consent, you can withdraw that consent at any time.

You can also request:

to correct your Data if it is found to be inaccurate, incomplete or out of date;

delete your data under certain circumstances. Please note that we may object, in particular in the case of legitimate interest or in order to be able to comply with a legal obligation;

to limit the processing of your Data, especially in the event of a challenge to the accuracy of this Data or in the case of illegal use.

You can always object, without having to justify it, to the processing of your Data for commercial exploration and subject to legitimate reasons, to any processing.

You can exercise your rights by simply sending an e-mail to the address listed above, which must contain a readable copy of your identity document and, for the exercise of the right of objection, describe the grounds of the objection.

You also have the right to complain to local data protection authorities in the event of a breach of applicable data protection regulations, including the General Data Protection Regulation EU 2016/679.

Article 5. Privacy, international transfers and security

We implement technical and organisational measures to ensure the security of the processing of your personal information as well as its confidentiality.

Your data will not be passed on to any third party without your consent, with the exception of our subcontractors and other ENTITIes in the DEHON group. The subcontractors will only act on our instructions and on our behalf within the framework of the contract concluded with the latter.

However, we reserve the right to disclose your Data on request from an administrative or judicial authority or if we believe in good faith that such disclosure is required to comply with any applicable law or regulation.

In cases where we transfer some of your Data outside the European Union, we ensure that this transfer is carried out in accordance with applicable regulations (countries with adequacy decision, CCCT…) and guarantee you an adequate level of protection of your privacy and the fundamental rights of persons in accordance with the RGPD.

Article 6. Retention period

The shelf life of your Personal Character Data will vary and will be determined by the following criteria:

The purpose for which we use them – we will keep the data for the duration necessary for this purpose;

legal obligations – laws or regulations may set a minimum shelf life for your Personal Data.